Boring Mattress FAQs
The mattress, the 365-night sleep trial, shipping, and the warranty.
Mattress
What kind of mattress is this?
How is your mattress "different"?
We’ve stripped away the gimmicks. While others focus on fancy sounding materials and complex features, we focus on quality materials, real comfort, and fair pricing. Just a great mattress that does what it’s supposed to do, provide a good night’s sleep.
Is the Boring AF mattress firm enough for me?
The Boring AF is medium-firm, but only you can decide if it’s firm enough for you. It’s rated 7/10 and has a firm-yet-forgiving feel without the deep sink of traditional memory foam. For the firmest feel, use a flat, rigid foundation or closely spaced slats. Our 365-night sleep trial gives you time to test it at home.
Is the Boring mattress good for side, back, or stomach sleepers?
Yes! The Boring Mattress is designed to be universally comfortable, offering a medium-firm feel that supports side, back, and stomach sleepers alike.
Is the Boring mattress good for hot sleepers?
We’ve designed the Boring mattress with breathability in mind, making it a great option for hot sleepers. Both our Hybrid and All-Foam mattresses incorporate materials that help promote airflow and temperature regulation. The Hybrid’s coil base offers natural ventilation, which helps reduce heat buildup, while the All-Foam mattress uses breathable foam layers to allow heat to dissipate. While no mattress is 100% “cooling,” many of our customers who tend to sleep hot have found our mattress to be a significant improvement over others, especially compared to all-foam options without airflow.
Can a topper make my mattress feel less firm?
Yes, a topper can make your mattress feel softer and add pressure relief. It works best when the mattress is still supportive overall. If your mattress already has a dip or sag, the topper will follow that shape rather than fix it.
Do I need the Boring Topper with the mattress?
The Boring mattress is designed to be perfectly comfortable on its own, but if you’re looking for extra plushness, adding a topper can be a great option. With the topper, the mattress shifts from a 6/10 medium-firm feel to a 5/10 medium-plush feel, giving you a little more softness without sacrificing support.
Does this mattress contain fiberglass?
No fiberglass. It’s worth checking, though, especially since some brands are now in a rush to remove fiberglass from their beds. Boring never used it, never will. We are using a premium alternative compared to widely available, cheaper options used by others. We pay extra to keep you happy. For details on our fiberglass-free fire barrier, visit our Mattress page.
Does the Boring Mattress smell or off-gas?
Most customers notice little to no smell when unboxing their new mattress. There may be a slight odor from the packaging process, which is completely normal and usually fades within a few hours to a couple of days. For the best results, we recommend letting your mattress fully expand in a well-ventilated room. The smell is not harmful and typically disappears quickly. We use CertiPUR-US certified foams, which are free from harmful chemicals like ozone depleters, formaldehyde, and heavy metals, and are tested for low VOC emissions to minimize off-gassing.
What frames or foundations should I use with the mattress?
Our mattresses are designed to work with a variety of foundations, but for the best sleep experience, we generally recommend a solid, supportive base with slats no more than 3 inches apart. Here are a few options:
- Platform Bed: A solid, flat surface with slats provides excellent support and doesn’t require a box spring.
- Adjustable Base: Our mattresses are compatible with most adjustable bases, which can offer added comfort for those who prefer a customizable sleep position.
- Box Spring: If you prefer a traditional box spring, especially for added height, just ensure it’s in good condition and offers stable support.
If you have a specific frame or foundation in mind, feel free to reach out, and we’d be happy to help confirm it’s a great fit!
Do I need a box spring for my Boring mattress?
No, you don’t need a box spring for your Boring mattress. It works with any standard foundation, including a platform bed, slatted frame, bunkie board, adjustable base, or box spring. If you use slats, keep them no more than 5 inches apart for proper support. Typical spacing is 2 to 3 inches.
How often should I rotate my mattress?
We recommend rotating your mattress 180 degrees, head to foot, once or twice a year. This helps promote even wear over time. Don’t flip it over, since it’s designed with a specific top and bottom.
Trial & Returns
What's the 365-Night Sleep Trial?
Our 365-night sleep trial gives you a full year to try out your Boring mattress, risk-free! We want you to be completely satisfied, so if for any reason you’re not in love with your mattress during the trial period, you can return it for a full refund. We make the process easy, just let us know, and we’ll handle the pickup at no additional cost to you.
How do returns work?
Not loving your mattress? Request a return within 365 nights after delivery. No restocking fees, no pickup charges, no nonsense. Just a simple return process that actually puts your satisfaction first. Learn more on our 365-Night Sleep Trial page.
How do I start a mattress return?
Send us a message with your order details, and we’ll start your mattress return. We’ll arrange a prepaid pickup you can schedule at your convenience. Once the pickup is confirmed, we’ll process your refund.
How do I return a Topper, Pillow, Protector, or other accessory?
All Boring accessories are backed by a 90-night sleep trial. If you’re not completely satisfied, simply reach out to our support team within your trial period and we’ll help coordinate the return process for a full refund.
Shipping & Delivery
When will my mattress ship?
Your mattress typically ships within 1 to 2 business days. We make and ship our mattresses from Phoenix, Arizona, and we’ll send your FedEx tracking number as soon as your order is on the way. During periods of high order volume, processing may take longer.
When can I expect to receive the mattress?
Every mattress is made to order in Arizona and usually ships within 1–2 business days. Most orders arrive within 3–6 business days, depending on location. Around major holidays, it can take some extra time. We’ll send you tracking details once it’s on its way!
When will I get my tracking information?
We’ll email your FedEx tracking information as soon as your order ships. We usually ship within 1–2 business days, though production delays can occasionally take longer. Frames and adjustable bases ship separately, so their tracking may arrive in a different email, sometimes a day or two after the mattress tracking.
Can I schedule my mattress delivery for a specific date?
Yes, you can place your order and ask us to hold the shipment for a short period. Reply to your confirmation email with your preferred delivery date, and we’ll time shipping to arrive on or just after it. FedEx Ground handles the final delivery, so we can’t guarantee an exact arrival date.
Can you delay my delivery until after my move-in date?
Yes, we can hold your order and aim to deliver it on or just after your move-in date. After ordering, reply to your confirmation email with your preferred date. FedEx Ground doesn’t guarantee exact arrival dates, but we’ll time production and shipping as closely as we can.
Can I pay for expedited shipping?
Yes, you can ask us to check expedited shipping for your order. Send us a message at hello@boring.co after ordering, and we’ll confirm availability and the exact cost before sending an invoice. Due to the size and weight of the package, a general ballpark estimate is an additional $200-$300 (non-refundable) for 2-day shipping via Fedex.
Can I change my shipping address after I place my order?
Yes, we can update your shipping address after you place your order. Contact us as soon as possible with the correct address. If your order hasn’t shipped, we’ll update it or submit the change to our shipping team.
Can I cancel my order?
Yes, we can cancel your order while it’s still unshipped. We’ll issue a full refund to your original payment method, which typically appears within 3–5 business days. If you need a different size, you can place a new order whenever you’re ready.
Do you ship internationally?
We currently only ship within the continental United States.
How much does it cost to have my old mattress removed?
Old mattress removal is free in California with your new Boring mattress purchase. Once you’ve placed your order, contact us and we’ll arrange the pickup. Outside California, we don’t offer removal, but you can reach out to us to get recommendation for local pickup providers.
How do I dispose of my old mattress?
Many cities offer free large-item pickup through municipal trash services once or twice a year. You can search online to find availability and instructions on how to schedule a bulk trash disposal appointment in your area.
Alternatively, many of our customers have successfully used a service called LoadUp to arrange mattress disposal. You can check pricing and schedule a pickup through their website at Mattress Disposal Plus.
Company
Why do we need another mattress brand?
After shaking up the industry with Tuft & Needle, we watched the market regress far from our original vision of simple, honest mattress shopping. It’s frustrating and complicated, flooded with overpriced gimmicks. Enough’s enough. So we’re stepping in again. Drawing from our roots and experience, it’s time to go back to what worked: a good mattress, a fair price, no tricks. Just like we did before, but even better. Read more about our story.
Where are Boring Mattresses made?
All of our Boring mattresses are designed and crafted right here in Arizona using premium, CertiPUR-certified foam and high-quality springs. We work closely with our manufacturing facilities to ensure each mattress is made with care and precision.
Can I buy the mattress in-store?
Yes, you can place your order at our Tempe showroom, it’ll ship straight from our warehouse to your home. No need to lift or lug; we’ll take care of delivery.
Is the showroom open to walk-ins?
Appointments take priority so each visitor gets a quiet, private space to test the mattresses.
If you happen to be nearby, you’re welcome to stop in and see if we can slot you in between bookings. We can’t always promise an immediate spot, but you’re free to wait or explore Culdesac, it’s a walkable neighborhood with cafés, small shops, and places to grab a drink while you wait.
What mattresses are available to test at the showroom?
Both our Hybrid and All-Foam models are ready for you to try, so you can see which one feels right.